Razer Synapse 2 not finding ornata chroma profiles on my computer | Razer Insider

Razer Synapse 2 not finding ornata chroma profiles on my computer

  • 11 January 2019
  • 3 replies
  • 11 views
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So, I downloaded some chroma profiles for my razer ornata chroma from the razer chroma workshop website. I downloaded them but, when I prees import on Synapse 2 it won't find the profiles in the documents section. Any help???
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3 Replies

Jenjar
Rank
Userlevel 7
There is a chance you downloaded Synapse 3 profiles for your keyboard, Synapse 2 profiles are a .razerchroma file, and Synapse 3 profiles are a .ChromaEffects file.

The ornata is also supported on Synapse 3, so you can download that here and you will be able to use Synapse 3 profiles (.ChromaEffects) profiles on there.
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Jenjar
There is a chance you downloaded Synapse 3 profiles for your keyboard, Synapse 2 profiles are a .razerchroma file, and Synapse 3 profiles are a .ChromaEffects file.

The ornata is also supported on Synapse 3, so you can download that here and you will be able to use Synapse 3 profiles (.ChromaEffects) profiles on there.


iI'm pretty sure I downloaded synapse 2 profiles because I clicked the synapse 2 filter on the website

I just noticed that my synapse 2 is searching for .RazerSynapse files instead of .razerchroma ones. Pls help.
Jenjar
Rank
Userlevel 7
NickTheGamer07
iI'm pretty sure I downloaded synapse 2 profiles because I clicked the synapse 2 filter on the website

I just noticed that my synapse 2 is searching for .RazerSynapse files instead of .razerchroma ones. Pls help.

Have not used Synapse 2 in quite a while, so i'll move your thread over to the support section to get a response from a support agent 😉.
Starting Guides for Razer Insider: House Rules, Posting Guidelines, Tips & Guidelines for Razer Insider, Earning Silver on Insider Razer Support: Insider, Twitter, Other Methods Product Guides: Which Keyboard is Best for You?, Which Mouse is Best for You? ~Razer Products Owned~ DeathStalker Chroma Deathadder Chroma Kraken 7.1 Kraken 7.1 V2 Mamba TE FireFly Hard Edition Ornata Chroma Chroma HDK Base Station Chroma Mamba Elite Blackwidow Elite Goliathus Control Fissure Edition Nabu Swift Hoodie Keyboard Bag Hammehead Pro V2 Sphex V2 Mini Kraken TE Hammerhead True Wireless PBT Keycaps
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