Razer Synapse 3.0 not detecing Razor Ornata V3 X | Razer Insider
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Razer Synapse 3.0 not detecing Razor Ornata V3 X

  • December 28, 2023
  • 4 replies
  • 226 views
Im_Atlas

I’ve tried the troubleshooting steps on the razer website, and even the troubleshooting tool, nothing is working. The keyboard connects to my PC just fine, and works like a keyboard should, but Razer Synapse is NOT detecting it, making it where I cant use any of it’s features.

Best answer by Spoony50

@Im_Atlas - Synapse update just released and seems to have fixed it for me.

 

 

 

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    bitPurpleHearttruck540
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4 Replies

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  • Spoony50
  • Insider Mini
  • 2 replies
  • December 28, 2023

I’ve got the same issue, tried deleting all the files and software as stated. Reinstalled both Synapse 2 and 3 and it still doesn’t detect my ornate v3 x.

Just shows as a HID device in device manager so i’m stumped and thinking of returning it at this point.

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  • Spoony50
  • Insider Mini
  • 2 replies
  • Answer
  • December 28, 2023

@Im_Atlas - Synapse update just released and seems to have fixed it for me.

 

 

 

Im_Atlas
1 person likes this
  • Im_Atlas
    Im_Atlas
Im_Atlas
  • Im_Atlas
  • Author
  • Insider Mini
  • 1 reply
  • December 28, 2023

Thank you! The update did indeed fix it for me.

Razer.Aero
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    Razer.Aero
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    theeuclyd
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  • supra1997
  • Insider Mini
  • 2 replies
  • January 11, 2025

I’m having this problem and neither the Synapse 3 or 4 detects it. I can’t even do a firmware update. Brand new PC. 

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