At pc startup razer synapse load but not profile and are kinda stuck at log in and loading the profile. Have tried uninstall and fresh install but still not working. Anyone having the same issue or know the fix for that?
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- Razer Support
- 3228 replies
Hello sleekDeepChestnut518,
Thanks for posting your Razer Synapse 3.0 concern here. Have you checked your laptop's anti-virus or firewall to see if it is blocking any Razer-related files? You can try to follow the troubleshooting steps here to fix the issue with Razer Synapse. If the same issue persists, please PM me and help us gather the following information below by clicking the link, so I can initiate a ticket on your behalf:
MSinfo logs
Windows version
Razer Synapse 3 logs
Save the shareable files via any online drive account listed here. Also, fill in the following:
Full name:
Email:
Mobile/Phone Number:
Country:
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