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Razer synapse 3, Chroma Studio


Temss
  • Insider Mini
  • 2 replies
When i try to make effects with a simple 1 layer and save that. It doesn't apply the lighting effect to my Lian Li Razer edition PC case. Can anybody help me with this? Also i installed G skill own lightning effect software and choosed "External sync" and "Razer Chroma". G skill shows up in chroma studio and even i will choose all and save lighting it doesn't apply it. Actually when i apply lighting effect on my PC case it will shut down the lights.
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9 Replies

Have the same Problem with my LianLi, installed my Nari Ultimate today. Thought it was the culprit but it wasn't. However you can still make quickeffects with it. Big Bummer

I have the same problem, it was working just fine and all of a sudden it just stopped. It will not take any of the effects i attempt to use. It works fine with my mouse, keyboard, and speakers... but not the case. Any one have an idea what might of happen? Thank you

  • 3 replies
  • March 21, 2021
Same Issue here, do you guys think any razer support will help us with this? I have saw multiple posts on this issue now.

Temss
  • Author
  • Insider Mini
  • 2 replies
  • March 21, 2021
They really should take this seriously and start investigatin that software issue. RGB and synapse 3 customisation options with case RGB was the one reason I bought it.

Was there a major update of synapse 3? I tried to reinstall it but it didn't work. It seems like it won't recognize the case after actualization of the color or effect layer.

Following this thread because I have the same issue too. I believe the new Synapse software update is broken. I had an update notification and I updated Synapse and restarted my computer. After login onto my computer Synapse would update itself and launch my lighting profile, but instead of launching my lighting profile I get this failure error message and to try again. That was the first time I've experience an error message with Synapse. Therefore I restarted my computer the second time and everything went normal, but I decided to check up on Synapse and change my lightings in studio. That's where we all have our problem with our Razer Lian Li case. Quick effects work, but studio is a no no. Razer needs to fix this issue!

Temss
When i try to make effects with a simple 1 layer and save that. It doesn't apply the lighting effect to my Lian Li Razer edition PC case. Can anybody help me with this? Also i installed G skill own lightning effect software and choosed "External sync" and "Razer Chroma". G skill shows up in chroma studio and even i will choose all and save lighting it doesn't apply it. Actually when i apply lighting effect on my PC case it will shut down the lights.
my msi and asrock connect wont work either. its pretty dark in my room now without my led strips lol

Anyone submit a case to Razer? Because I did. I was told to disable the software and do a clean install which I assume everyone did and the issue still persist. My case I submitted is being reviewed by Razer Higher-ups team. If Razer solves this issue and I get it to work, I'll post it on here for you guys.

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • March 22, 2021
We've been made aware of this issue, and upon initial investigation, the team found that this may have something to do with the latest Synapse 3 update. With that said, we would like to ask for your cooperation by sending me your Synapse 3 logs along with a screenshot of your MSINFO32. You can use this to collect the necessary log files. Upload them on GDrive, then send me a shareable link. *Thread locked to curb the conversation to PMs.

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