Razer Synapse 3 not detecting Games or Apps for THX support | Razer Insider

Razer Synapse 3 not detecting Games or Apps for THX support

  • 9 December 2020
  • 3 replies
  • 14 views

I recently purchased the Razer BlackShark v2 and Synapse is not detecting any games or apps for the THX support. It gives me a list of my downloaded apps to choose from but none of them appear when I add them. I have tried using the browse feature as well but it won't add any of the games or applications I select. I have already tried reinstalling Synapse and removing and reinstalling the headphones from the device manager but the issue.


Any help would be greatly appreciated.

Thank you.

This topic has been closed for comments

3 Replies

will restart PC help you?
sharpDeepRuby407
will restart PC help you?

I have tried that multiple times and no luck.
Userlevel 7
aeroPastelOrange850
I recently purchased the Razer BlackShark v2 and Synapse is not detecting any games or apps for the THX support. It gives me a list of my downloaded apps to choose from but none of them appear when I add them. I have tried using the browse feature as well but it won't add any of the games or applications I select. I have already tried reinstalling Synapse and removing and reinstalling the headphones from the device manager but the issue.


Any help would be greatly appreciated.

Thank you.


Hey everyone! Thanks for posting the software's behavior here. Please send your computer's the Razer Synapse 3.0 logs. Save it via Google Drive or to any online drive, then paste the link in your PM.