Razer Synapse 3 SERVER ACCESS UNAVAILABLE | Razer Insider
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Razer Synapse 3 SERVER ACCESS UNAVAILABLE

Z
Hi, I used Razer Synapse 3 on my previous PC with Windows 10 with no problems, but when I try to install Synapse 3 on my new PC with Windows 10 I get the following error: SERVER ACCESS UNAVIABLE, Please check your network connection. I searched the web and tried every possible solution I could find (Disabling antivirus, firewall, etc.) but none worked for me. I tried installing Synapse on another PC with same settings and same LAN cable and it worked with no problems. I wanted to contact Razer support directly but I couldn't find that option, hopefully someone here can help me with this. Thanks in advance.
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3 Replies

F
Та же самая история, не могу сам понять в чем проблема
Z
1 person likes this
  • Z
    zippper96
Z
  • zippper96
  • Author
  • 1 reply
  • June 13, 2021
Update, I booted an virtual machine with the same version of Windows as I have on my pc (where I can't install Synapse 3), and in the virtual machine I can install Synapse 3 with no problems, but I still can't install it on my "real" PC... I am not sure how this is a case, hopefully someone can help me based on this information.
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • June 13, 2021
@zipperfriend31 Please temporarily disable the firewall and make sure to run the installer as administrator. If the problem persists, please send me a PM with a screenshot of the error message. *Thread locked to curb the conversation to PMs.
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