I have had both happen almost every start up, either it doesn't launch or it launches and synapse don't start.
When it doesn't launch I have to restart my PC because there is no desktop shortcut. Some time synapse is running in system tray but keyboard not lighted to profile and when I right click on icon and chose synapse it starts then.
I have to set to launch in Start Up, everything up to date and when it launches it works fine.
This topic has been closed for comments
Userlevel 7
- Razer Support
- 7595 replies
-
4 July 2020
Hi there! Thanks for posting your Razer Synapse concern here. Please check your anti-virus or firewall if it is blocking a Razer-related file. Should the issue persists, please follow the steps here. Let me know if it helps.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.