I’ve been having this trouble for weeks now. I can’t change my macro keys for whenever I changed the macro keys the Synapse goes blank screen in both of my mouse and keyboard. I’m using a Basilisk v3 and Ornata v3.
Please fix this problem.
Question
Razer Synapse 4 goes blank screen
This topic has been closed for replies.
- Razer Support
- 385 replies
Hey there,
Thank you for sharing your concern here. No worries, let me help you! Please try these troubleshooting steps on this link to help resolve the issue: https://mysupport.razer.com/app/answers/detail/a_id/1917/~/how-to-fix-razer-synapse-when-it-crashes-or-fails-to-start
If the issue persists after performing the troubleshooting steps, please send me a PM so I can assist you accordingly. Thanks!
*Thread locked to curb conversation to PM.
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