Razer Synapse | Razer Insider

Razer Synapse

  • 16 January 2019
  • 3 replies

So today I turned my PC on and to my surprise my Razer Surround was not working. I decided to restart my PC and then Razer Synapse won't open and nothing is working with chroma. I then decide to uninstall synapse and re download the new one but this didn't work. Now every time I open Synapse it doesn't work. This is my current folder. Please someone help.


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3 Replies

I tried uninstalling and now nothing is available. It has my login but the dot is red like it struggles to log in to the cloud service.
Try deleting the app, restart your computer, then re-install it. If that doesn't work then either your computer doesn't support the soft wear, or the app is glitching because it is still fairly new as of 1/16/19.

Oh and if you want to keep all of your chroma designs, download them.
Userlevel 7
Hey guys! Please send me a PM so I can try to isolate the issues separately. Do include the link to this thread for reference. *Moving this to the Support Boards for visibility.