Razer Synapse does not detect mouse on Windows 11 | Razer Insider
Skip to main content

Razer Synapse does not detect mouse on Windows 11

  • June 29, 2021
  • 1 reply
  • 10 views

Installed Windows 10 dev beta, Synapse no longer detects my Basilisk Hyperspeed mouse.
Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • June 30, 2021
Was it working fine before you installed the Windows 10 dev beta? I'd appreciate it if you can send me the Synapse logs from that OS, along with a screenshot of your MSINFO32. I'll forward them to our Dev Team for review. You can upload the log files on Google Drive or any hosting site and send me the shareable link. *Thread locked to curb the conversation to PMs.

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings