Razer Synapse does not detect mouse on Windows 11 | Razer Insider
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Razer Synapse does not detect mouse on Windows 11

  • June 29, 2021
  • 1 reply
  • 20 views
T
Installed Windows 10 dev beta, Synapse no longer detects my Basilisk Hyperspeed mouse.
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • June 30, 2021
    Was it working fine before you installed the Windows 10 dev beta? I'd appreciate it if you can send me the Synapse logs from that OS, along with a screenshot of your MSINFO32. I'll forward them to our Dev Team for review. You can upload the log files on Google Drive or any hosting site and send me the shareable link. *Thread locked to curb the conversation to PMs.
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