razer synapse doesnt detect my headset (blackshark v2x) | Razer Insider
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razer synapse doesnt detect my headset (blackshark v2x)

  • 18 January 2024
  • 1 reply
  • 625 views

Hello Razer Community!
I got my headset yesterday and tried to install synapse v3 but it doesn't Detect my headset, I tried many things... I updated my driver / reinstalled / also tried version 2 / v3 beta / I watched many youtube videos but nothing works. I dont know how to fix this we cant use razer synapse with blackshark v2x ? 

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Best answer by Razer.Aero 19 January 2024, 15:13

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1 Reply

Hi homeRosyBrownaero857,

Please be informed that the Razer BlackShark V2 X is not supported by supported by Razer Synapse 3 or Synapse 2.0. If you need further assistance, PM me with your device serial number so I can verify its model. Have a great day!

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