razer synapse doesnt detect my headset (blackshark v2x) | Razer Insider
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razer synapse doesnt detect my headset (blackshark v2x)

  • January 18, 2024
  • 1 reply
  • 7946 views

homeRosyBrownaero857

Hello Razer Community!
I got my headset yesterday and tried to install synapse v3 but it doesn't Detect my headset, I tried many things... I updated my driver / reinstalled / also tried version 2 / v3 beta / I watched many youtube videos but nothing works. I dont know how to fix this we cant use razer synapse with blackshark v2x ? 

Best answer by Razer.Aero

Hi homeRosyBrownaero857,

Please be informed that the Razer BlackShark V2 X is not supported by Razer Synapse 3 or Synapse 2.0. If you need further assistance, PM me with your device serial number so I can verify its model. Have a great day!

*Thread locked to curb the conversation to PMs.

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • Answer
  • January 19, 2024

Hi homeRosyBrownaero857,

Please be informed that the Razer BlackShark V2 X is not supported by Razer Synapse 3 or Synapse 2.0. If you need further assistance, PM me with your device serial number so I can verify its model. Have a great day!

*Thread locked to curb the conversation to PMs.