So i have been having some difficulties with my newly bought Razer Atheris mouse from MWave in Sydney.
I have been using Razer for quite some time now, I currently own the Razer Black Widow keyboard, the Razer Kraken Headset and the Razer Python mice aswell, they are all being detected by Razer Synapse with no issues except the Razer Atheris.
Trouble shooting that i have already tried:
1/ Re-installing razer synapse followed by a restart
2/ Tried inserting into different USB slots
3/ Deleted driver and razer synapse and reinstalling them both again after restarting the computer once everything was deleted
4/ Deleted Razer Synapse 2 and tried Razer Synapse 3 (returned back to 2 after failure)
I am puzzled on why none of these troubleshooting have not worked, the supplier of the mouse are not the type to sell counter fit merchandise either. I am also running Windows 7 (64 bit).
If someone could throw me some suggestions that could help me that'll be great
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Your pc detect mouse when you plug in ? You try to connect mouse do difrent pc to see if the issue will be there ?
problem resolved by re-installing synapse 3 wich detected the mouse
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