So I have been having this issue for almost 2 years now . My PC keep freezing for around 2,3 secs before becoming normal again . When freezing , I can’t use mouse , keyboard, RGB all stop on all Razer devices , even ones on Corsair in my case . Audio also stopped . Only Videos still running .
This Issue happen no matter what I do even just on idle, surfing web or gaming . After becoming normal again , it will switch my audio source from my headset to my Leviathan V2, which is how I found out this issue happen when I afk from the PC and the pc was on idle at that time
For 2 years , I have done countless things trying to fix this , like clean install windows , clean install synapse , Install each device 1 by 1 , buy new ram , turn power saver off in bios , clean windows and try a tons more fixes that every fix on Google must have been read by me . It is a terrifying experience cause I barely can use My PC with this issue .
However Today , my PC turn on with out internet . Therefore , my Razer account is not logged in and my Synapse is not turn on like always . I once read a fix that require you to log out of Razer account and turn off Synapse so Instead of logging in and turning on Synapse , I Just left it there. I once turn off Synapse off only without logging out but no Success.
This time , My PC does not freeze randomly anymore. It has not even been a day yet so I have not got my hopes up but this is better than any days in the past so far . I will try to see things more .
But Still at this point I can conclude Razer account and Razer Synapse is the culprit for my PC problem . So How are we suppose to fix this . I am glad I no longer get the issue but this is only a temporary fix. What is the point of buying Razer products without being able to change anything on synapse . So I hope anyone can give me some fix.
Question
Razer synapse make my PC frozen. How to fix
Reply
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.