Razer Synapse not working on lian li case after new products?? | Razer Insider
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Razer Synapse not working on lian li case after new products??

  • March 22, 2021
  • 1 reply
  • 37 views

I have recently purchased a new Razer Huntsman tournament edition keyboard and a new Razer Deathadder V2 mouse to replace my Chroma Ornata keyboard and my deathadder essential. before i upgraded I used Synapse to do custom lighting for my keyboard as well as my Lian Li 011 Dynamic Razer edition for RGB goodness but after i upgraded and plugged my new peripherals in i could no longer have the lights in my lian li case work no matter what i did in synapse. they still work if i use a quick effect but not a custom and i cant seem to figure out the issue. this only started happening when i installed my new keyboard and mouse. Any tips and tricks are welcome to try to help solve this issue thanks in advance!
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1 Reply

Razer.Caziel
  • I am the Lightbringer
  • March 22, 2021
We've been made aware of this happening after updating Synapse to the latest version. Please send me a screenshot of your MSINFO32 along with your Synapse 3 logs. Use this to collect the necessary files, then upload them on GDrive and send me a shareable link. To initiate a PM, click on my name, then select Start a Conversation. *Thread locked to curb the conversation to PMs.