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Question

Razer Synapse stuck at loading

  • February 8, 2025
  • 8 replies
  • 3103 views
Ravenaut

Hey, my Razer Synapse stops working, its stuck on infinity loading screen. Its been working fine ealier today

 

    8 Replies

    technoMimiPinkONYX355

    Bump -- Same issue as Raven above. Mine worked fine for a majority of the day yesterday (2/7). Tried using it again on 2/7 around 10pm pacific and it could not log in. Log in issue remains the same today.

     

    Living in 1995 again with this keyboard until this software is fixed.

    • Verkanon
    • Insider Mini
    • February 8, 2025

    same issue log in works on the site just fine, but the app itself is stuck on loading.

      Stormblaze1393

      Good grief Razer!  Typed out a long reply hit post and worked as well as your software.  Nothing happened.

      Ditto - same problem. Started yesterday Feb 8 2025

      Razer software unable to log me back in. Wasted money on a Razer keyboard, mouse, headset.

      • Vexelion
      • Insider Mini
      • February 9, 2025

      same problem as OP for me, feels bad

      • ZekielAsh
      • Insider Mini
      • February 9, 2025

      Same issue here

      jasonalaska
      • jasonalaska
      • Insider Mini
      • February 9, 2025

      Same issue.
      Related topic here:
       

       

      jasonalaska
      • jasonalaska
      • Insider Mini
      • February 10, 2025

      Found a solution in a Reddit thread here: https://www.reddit.com/r/razer/comments/1ikos5p/razer_synapse_dont_work/

      1. Make sure Razer is not running in the background. Check Task Manager to confirm.
      2. Delete everything from AppData\Local\Razer\ (or move to another just in case).
      3. Start Razer and it will then allow you to login and will rebuild the deleted directories.

      All my profiles and settings were saved and restored after this process.

      Good luck! 

        • Vexelion
        • Insider Mini
        • February 10, 2025

        Found a solution in a Reddit thread here: https://www.reddit.com/r/razer/comments/1ikos5p/razer_synapse_dont_work/

        1. Make sure Razer is not running in the background. Check Task Manager to confirm.
        2. Delete everything from AppData\Local\Razer\ (or move to another just in case).
        3. Start Razer and it will then allow you to login and will rebuild the deleted directories.

        All my profiles and settings were saved and restored after this process.

        Good luck! 

         

        good looking out chief, this actually solved the issue for me! much appreciated.

         

        razer apps are some of the dumbest things i’ve had to deal with. 

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