Razer Tartarus V2 Palm rest pad pealing | Razer Insider
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Razer Tartarus V2 Palm rest pad pealing

  • January 24, 2023
  • 44 replies
  • 7617 views
R
The pad on my palm rest has started pealing. I have looked for a replacement part but I have not found one yet. The palm rest and it's glued on pad is a descreet peice that is easily replacable by the consumer. Is ther no way to get one withoput purchasing a whole new controller?

    44 Replies

    Razer.Zionzedd
    Hi Runeskald, I would love to check on this for you. Please PM me the serial number so I can validate its model and your region so that I can check our spare parts inventory system for the availability of the replacement palm rest. Thanks!
      R
      • Runeskald
      • Author
      • January 25, 2023
      Thank you very much for looking into this.
      Razer.Zionzedd
      Runeskald
      Thank you very much for looking into this.
      I received your message and already responded to it. Looking forward to hearing from you soon. Thanks!
      Frakkir
      • Frakkir
      • Insider Mini
      • April 10, 2023

      Sir/Madam,

      I have exactly the same problem. Please advice where I can obtain a replacement for palm rest.

      Thank you.

        Arkenup
        • Arkenup
        • Insider Mini
        • May 3, 2023

        So is there a way to get a replacement wrist rest ?

          D

          Is there a way to replace the wrist rest or not?

            C
            • chWolfgang
            • Insider Mini
            • July 11, 2023

            I came here with the same issue and the same questions. Can I get a replacement? Thanks!

              Grossebaff
              • Grossebaff
              • Insider Mini
              • July 16, 2023

              hi,

              i have exactly the same problem to :)

              i would like to change it 

                L

                Hello,

                 

                i am also greatly interested in a way to purchase that same spare part. The faux leather is also the only problematic part on a great product.

                 

                Thanks

                G
                • Goatman000
                • Insider Mini
                • July 25, 2023

                I have the same issue. Mine is just a few months old. 

                 

                  P

                  I have the same issue. Mine is just a few months old. 

                   

                  How funny, this thread came up as I was digging around for a solution. Hopefully someone from razer can chime in, mine is starting to peel worse and worse as well...

                  harmider89
                  • harmider89
                  • Insider Mini
                  • August 1, 2023

                  Hi, same here, still feels amazing, but looks really bad

                  S

                  Same problem. Do we have an answer to this yet?

                  G
                  • Goatman000
                  • Insider Mini
                  • August 7, 2023

                  🤣🤣🤣

                    L

                    Let’s hope it’s just because they’re all on hollidays!!! 😓

                     

                    G
                    • Goatman000
                    • Insider Mini
                    • August 7, 2023

                    This post has been on here for quite some time.  They are not responding because it’s not fixable. 

                      G
                      • Goatman000
                      • Insider Mini
                      • August 7, 2023

                      Original post was over 6months. 

                      BaronZuZu
                      • BaronZuZu
                      • Insider Mini
                      • August 11, 2023

                      Alas my well used Tartarus also has a disintegrating palm pad

                      sterlimrsnax
                      • sterlimrsnax
                      • Insider Mini
                      • August 12, 2023

                      Same here

                       

                      i need a replacement parts

                      D

                      I have the same issue. I would like to see if there is a way to get replacement parts.

                      T
                      • Tachyana1
                      • Insider Mini
                      • August 24, 2023

                      I, like so many others, also need a replacement palm pad for a Tartarus V2.

                      Since there has been no official replies to this thread other then that first one, I pm’d  that guy. We’ll see if that accomplishes anything.  Razer makes fine hardware but everything else about them is, undesirable.

                       

                      Model# RZ07-0227

                      Product# RZ07-02270100

                      S/N:PM2111F18303632

                       

                       

                      Hamstimusprime

                      please has this been addressed? i am also having the same issue and the device is barely a year old

                       

                        easyalleySmokyBlack321

                        Same problem here, glad to see Razer is ignoring this so I know not to buy their products in the future.

                        D

                        I ended up replacing the tattered faux leather pad with Carpio 2.0 replacement pads only from DeltaHub. Tested it for about two weeks on Lost Ark MMO and it works great. Use rubbing alcohol to remove the residual glue, and glued the new pads on after test-fitting them based on my wrist location.

                         

                         

                        directDeepPeachGARNET676

                        I came here with the same issue and the same questions. Where an I get a replacement? Thanks!

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