Hi,
I am trying to run two monitors through my Thunderbolt 5 docking station. However only one monitor boots up at a time.
If I plug both monitors in, one of the monitors will boot up and the other one remains turned off. If I turn off the booted up monitor, the other one boots up.
All cables seem to work really well individually, supporting 4K resolution at high refresh rates. I’ve also tried using the thunderbolt 5 cable that came with the docking station, but it isn’t helping.
What I’ve tried so far (with my laptop closed so it doesn’t have to run the laptop monitor + the external ones at the same time):
-Turning down the resolution on both displays to 1920x1080 and refresh rate down to 60 Hz - still not detecting both monitors.
-Switching between all 3 downstream ports on the docking station.
-Updated my Nvidia drivers and checked for updates in Razer Synapse.
-Plugging monitor 2 directly into my laptop’s HDMI port - this works. I.e. the laptop itself supports both monitors.
-Plugging my laptop into my ancient Lenovo Thinkpad thunderbolt ? adapter at my workplace - this works. I.e. the laptop runs both my workplace monitors.
Hardware:
-Razer Thunderbolt 5
-Laptop: Razer Blade 16 from 2023 (i9, 32GB, RTX 4070) (Cable: Thunderbolt 5 80Gbps, supports two monitors at 8K@120 Hz)
-Monitor 1: Samsung Odyssey G8 G85SD 175 Hz (Cable: USB-C to DP1.4, supports 4K@240Hz)
-Monitor 2: Razer Raptor 27” QHD IPS 165 Hz (Cable: USB-C to HDMI 2.1, supports 4K@240Hz)
Any advice on what else I could try is appreciated!