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Razer ticket with no support


StylishGhosts
I've been waiting for gold&silver support to look into my ticket but It's been over a week and I still get no reply from the tech support. I wonder how much time it takes for most people to get their ticket answer my a support representative? my ticket ID: (*Omitted for security purposes)
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3 Replies

mktigerPL
  • Insider
  • 89 replies
  • January 9, 2023
Response time is not 14 days? Reportedly, the crew had a vacation until January 6

Sye_The-Vie
Vanguard
  • VANGUARD
  • 1945 replies
  • January 12, 2023
I'll transfer this thread to RAZER support forums

Razer.Speedcr0ss
StylishGhosts
I've been waiting for gold&silver support to look into my ticket but It's been over a week and I still get no reply from the tech support. I wonder how much time it takes for most people to get their ticket answer my a support representative? my ticket ID: (*Omitted for security purposes)
I've forward your case number to our Razer Gold Support Team. Allow them to send you a follow-up message via email within 24-48 hours. Thanks for your cooperation.

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