Razer ticket with no support | Razer Insider
Skip to main content

Razer ticket with no support

  • January 9, 2023
  • 3 replies
  • 70 views

StylishGhosts
I've been waiting for gold&silver support to look into my ticket but It's been over a week and I still get no reply from the tech support. I wonder how much time it takes for most people to get their ticket answer my a support representative? my ticket ID: (*Omitted for security purposes)

3 Replies

mktigerPL
  • Insider
  • January 9, 2023
Response time is not 14 days? Reportedly, the crew had a vacation until January 6

Sye_The-Vie
Vanguard
  • VANGUARD
  • January 12, 2023
I'll transfer this thread to RAZER support forums

Razer.Speedcr0ss
StylishGhosts
I've been waiting for gold&silver support to look into my ticket but It's been over a week and I still get no reply from the tech support. I wonder how much time it takes for most people to get their ticket answer my a support representative? my ticket ID: (*Omitted for security purposes)
I've forward your case number to our Razer Gold Support Team. Allow them to send you a follow-up message via email within 24-48 hours. Thanks for your cooperation.