I have problem with mouse wheel. From time to time when I scroll down mouse does a random scroll up and vice versa. The mouse doesn’t has guarantee. Is there anything that I can do to solve this case apart form buying new mouse.
Best regards,
Pawel
Question
Razer Viper 8k wheel error
This topic has been closed for replies.
- Razer Support
Hello Maverick_11,
Have you tried updating your mouse firmware here? Let’s check if any software is causing the issue. Try to close or disable Razer Synapse 3 and observe if the problem persists. If so, PM me your device serial number and proof of purchase so I can check for a replacement option. Save the shareable files via any online drive account listed here. All the best!
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