Razer Viper 8khz not working on system start | Razer Insider

Razer Viper 8khz not working on system start

  • 15 February 2021
  • 7 replies
  • 54 views
X
hi, I have the 8khz viper mouse that does not start when I turn on the pc after some time and then I am forced to disconnect and reconnect the usb cable please fix it...
This topic has been closed for comments

7 Replies

A
Have you tried using a different usb port on startup ? It honestly can be many things.
S
It is a known problem on the latest firmware.
God knows how long Razer is gonna take to fix this.
They have not fixed the problem on the Huntsman Mini for 3 months now.
I am so close to getting rid of all my Razer devices seeing how horrible their support and development team is.
R
Viper 8KHz boot enumeration issues has been widely documented now:

Razer_TheField has a Google form to submit details on the issue:
https://forms.gle/1pavRP9FrikgZqs6A
R
Also, turning off your Power Supply prior to boot appears to be another workaround to the issue along with the plug and re-plug of the mouse after bootup.
ChillyRide
Userlevel 1
Damn. Just bought one to try if I would see or feel any difference and yet another Razer fail, got huntsman mini with 3 month no fix, if this mouse would have issue I literally consider myself an idiot buying all razer stuff.
S
ChillyRide
Damn. Just bought one to try if I would see or feel any difference and yet another Razer fail, got huntsman mini with 3 month no fix, if this mouse would have issue I literally consider myself an idiot buying all razer stuff.


Words can't express how similar my position is as to yours. Bought a Viper 8KHz while my Huntsman TKL was freezing taskbar all over Windows only to be greeted with another screw up of the mouse not powering up on cold boot up. It is as though Razer wants to piss customers off intentionally. Just dump your Razer devices you'll be a happier man mate.

They won't solve this problem. Ever...
ChillyRide
Userlevel 1
Is this problem happens on latest firmware? v1.01.00_r1? Im thinking if I got older than I should not update.
CookiesCookie settings