razer viper ultimate dongle disconnecting | Razer Insider
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after showing update at razer synapse my mouse the wireless dongle kept on disconnecting, I found in the razer driver update page that there is an update to fix this issue, but I cannot update it since the dongle itself is disconnecting. any way to fix this issue

same goes to me. my dongle just keeps connecting and disconnecting. i can’t no longer use my wireless mode anymore. this just happnened to me today

did you fix this error?
i have a similar problem now, but ma case is that the mouse (viper ultimate) is connecting and disconnecting, no de dongle. where can i find the latest drivers?, maybe can solve

 

i tried to update the firmware since i notice i have the .1.05.00 version and the latest is the 1.07.00.
altough that, the installation process is failing me

i tried to reconnect de dongle but nothing.
 

I also ran into this problem after I left the device turned on for a week, the dongle just turns off and connects endlessly and does not allow me to use wireless mode. It's good that you can connect it by wire, otherwise it would be very sad. WIN 10, razer synapse 3.9.516.51517

today it’s still not working, i have been using it in wired mode, cuz in wireless mode is turns off and connects endlessly as your case. A friend told me that it’s better not to buy this mouse again, and a best buy could be a logitech mouse 

today it’s still not working, i have been using it in wired mode, cuz in wireless mode is turns off and connects endlessly as your case. A friend told me that it’s better not to buy this mouse again, and a best buy could be a logitech mouse 

It's really a shame that you can't even deliver an official dongle to my country. I wanted this mouse in cyberpunk colors for a very long time and bought it, I used it for a year and a half in joy and that's it... Even if it was still under warranty, I think it is not serviced in my country. And I have to lose one of the main advantages of this mouse...

Has a fix been found for this yet? Ive done everything and am currently waiting on hearing back from RAZER. I was able to get through the firmware update for the dongle after running the razer disk cleanup a few times, and now im struggling to use the razer pairing thing xD i feel like something adds into the PC when i plug in the wireless dongle that causes it to start acting up again after less than a minute

i only say this because it works briefly after the cleanup, then starts acting up again. 

 

been having the same problems since also about 5 months ago.. tried using the dongle connector application thing razer suggests but even then it just says “failed connection”. Idk what to do anymore

same happens to me

 

Same thing here :/

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