razer viper ultimate scroll wheel not working | Razer Insider
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I got it recently and the scroll wheel just stopped registering input on my laptop (early 2015 MacBook pro) today. Its been working very well up until now.
Which version of macOS is your laptop currently running on? Is it possible for you to test the device on another platform, preferably with Windows OS?
Razer.Caziel
Which version of macOS is your laptop currently running on? Is it possible for you to test the device on another platform, preferably with Windows OS?


my mac is on 10.11.6 and yes I just tested it on my other computer (a windows laptop) and got the same lack of results.
That is truly unfortunate. Please send me the serial number of the mouse so I can help you submit a warranty claim.



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