I tried to use my Razer Viper V2 Pro mouse, but it's not responding. The white LED on the mouse flashes twice intermittently, indicating a connection issue. I've restarted my PC, reconnected the device, updated the mouse firmware, and attempted to update the dongle, but the updater didn’t recognize it. The dongle is also not recognized in Device Manager across all USB ports.
How can I fix this? If it can’t be resolved, is the dongle covered under warranty?