i bought my viper v2 pro from the US 4 months ago and ive been using it since i love it but recently i started having scroll wheel issues with it. Its not wroking properly and im not in the US so i cant just go to a razer store to claim the warranty i live in Pakistan and there are no razer stores here is there a way i can claim the warranty online somehow by shipping the mouse or something? and i have not found a way to contact the supp team directly what do i do?
Hello there,
Thanks for letting us know about this. We can try some workarounds in an attempt to resolve the scroll wheel issue you’re having. Try to reinstall your mouse’s drivers. You can also update its firmware. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for options.
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