Hello.
I was using my mouse wirelessly, until the mouse pointer stopped moving. I thought it ran out of battery, but it was very strange since I left it charging before. I looked at the LED on the mouse and it stayed on a blinking white light (meaning that it does not detect the receiver). I tried on other PCs but it didn't work. I also tried connecting it by usb cable and it works perfectly.
The mouse is only 4 months old, what should I do?
Question
Razer Viper V2 Pro wireless receiver stopped working
This topic has been closed for replies.
- Razer Support
Hi there,
We’re definitely dealing with dongle defect right here. Where specifically did you purchase it? Let me know via PM and include your mouse’s serial number so I can validate it in our system.
*Thread locked to curb conversation to PM.
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