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Question

razer viper v3 pro

N

i have razer viper v3 pro in white version i have the sensor issues can i get an replacement or get it fixed??

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    2 Replies

    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • 7243 replies
    • April 17, 2025

    What issues exactly?

    Is your firmware up to date? https://mysupport.razer.com/app/answers/detail/a_id/14169/~/razer-viper-v3-pro-firmware-updater-%7C-rz01-0512

    Razer.ScarletRouge

    Hi there, nzxttoby!

     

    I understand you are having issues with your white Razer Viper V3 Pro's sensor. Please note that we do not repair Razer peripherals; however, we offer replacements if the device is still under warranty. No worries, I'm here to help! Please try these troubleshooting steps to help resolve the issue.

     

    If the issue persists after performing the troubleshooting steps, please send me a PM together with your device's serial number and your proof of purchase, and I'll be happy to look into this for you.

     

    Looking forward to your message! Thanks!

     

    *Thread locked to curb conversation to PM.

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