As the title states, my mouse does not charge or turn on. I turned it off and it had the red off light indicator. Now when i try to turn it on or charge it there is nothing. I am using the same usb cable it came with (connected to the PC) and restarting my pc multiple times just in case. I tried to charge the mouse on a wall outlet with a separate usb C charger but nothing. I tried charging it in the PC for 30 mins, but it does not charge.
Mind you, the mouse was working perfectly fine before I turned it off. Now there is no reciprocation from the mouse whatsoever. I've been at this for two hours but I will keep trying any and all methods to fix it.
I still hear the connection when I plug in my usb cable to the dongle and the disconnection sound, as well as see the red light inside the mouse still.
If anyone knows anything to help that would be appreciated.
Thank you.
