I recently purchased the Wolverine V3 Pro controller, and it originally was working fine for a little over a week. I tried playing today, and the controller is not connecting to the xbox series x via the dongle.
1st troubleshooting method: Make sure the dongle is fully plugged in. (It was)
2nd troubleshooting method: Make sure the USB port is not faulty. (USB port works perfectly fine)
3rd troubleshoot method: Turn off the controller, unplug the dongle, and reset the xbox. Plug it back in and try again. Didn’t work.
4th troubleshoot method: Plug the razer controller into the xbox series x directly with the Razer provided cords. Still didn’t work.
5th troubleshoot method: Plug the controller into my PC directly, and update the firmware. Unfortunately, I can’t update the firmware because my PC doesn’t recognize the device in the Razer Synapse application.
Now I am contacting you for help.
PS the controller does turn on. It even lights up red on the xbox button, which is the profile I created in the Razer Xbox App.
Help?
