Razerbook 13 screen ficker glitches on idle and web browsing | Razer Insider
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Question

Razerbook 13 screen ficker glitches on idle and web browsing


Hi, I hope a person can help me to resolve this issue.

 

I couldnt find an answer to this solution but my razerbook 13 screen keeps on glitching for a few moment during idle. However when I bring up desktop (Win + D) everything goes back to normal. I also realise this happen when I scroll really fast on a web page or changing to different tabs on microsoft edge quickly. This happens on a random frequency, sometimes it does it more often that the other day.

I have tried reset my windows, updated the driver and windows update but still no luck at all. The issue still persist. I also have tried download the razerbook 13 bios updater but everthing is seemed up to date

The device is out of warranty coverage hence I am not able to get help from razer which is unfortunate.

If anyone has the same issue, please share your experience if you had ever solve this matter

Thanks ! :) 

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4 Replies

 


Razer.Zionzedd

Hi @giovanomedial,

 

Try to connect an external monitor for further isolation. I received your PM and asked for the serial number of your laptop so I can verify its model and our options for addressing the screen problem. Let’s just continue our conversation privately so I can assist you further by starting a support ticket for a possible repair request. Thanks!


  • Insider Mini
  • 1 reply
  • November 25, 2023

Hi, I’m having the same issue described here. Found this thread by searching about the issue.

I have no idea how to replicate this issue, but happens to me from time to time. In many cases when just having the browser opened.

I have all the latest drivers and this is already happening for a longer time.


RedDevilLARIMARurban968

me too. having same issue.

 


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