RazerID already registed but new product | Razer Insider
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RazerID already registed but new product

  • May 30, 2025
  • 2 replies
  • 39 views

i just bought the blacksharkv2X, it did not come with a scratch card so i tried using the razerid to register but it said “This product is already registed, if you didn’t register it please contact razer supports” i just bought this product from a authorized razer reseller from online. i am also trying to activate the 7.1 surround sound. without the activation code it’s impossible. care to help anyone?

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2 Replies

  • Insider Mini
  • May 30, 2025

Funny enough I have the same issue for more than 3 months and I can’t find a solution for it


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  • Razer Support
  • May 30, 2025

i just bought the blacksharkv2X, it did not come with a scratch card so i tried using the razerid to register but it said “This product is already registed, if you didn’t register it please contact razer supports” i just bought this product from a authorized razer reseller from online. i am also trying to activate the 7.1 surround sound. without the activation code it’s impossible. care to help anyone?

Hi Alpha12367,

I’ve replied to your PM. Please send me the headset's serial number and proof of purchase so I can verify the information in our system. Kindly save the shareable files via any online drive account listed here. All the best!

*Thread locked to curb conversation to PM.