My headset is not charging anymore i would wanna see if have any fixing central or any recomendations of how fix it (i am from Brazil)-
Question
Razor Black sharkv2 Pro not charging can i send to some type of razer fixing?
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+1Have you tried different charging cable (you can check it on phone charging adapter).
FiszPL wrote:
Have you tried different charging cable (you can check it on phone charging adapter).
yes i have and none of they work
- Razer Support
- 3302 replies
Hi FiszPL, Thanks for helping. Stay awesome!
Hello visioneasyCorn752,
The following are possible causes why the headset is not charging or turning on:
- Damaged charging port
- Faulty charging cable
- Faulty battery
Follow the troubleshooting tips below to resolve a Razer wireless headset that is not charging:
- Ensure the charging cable is working and plugged in properly.
- Use a spare charging cable.
- Ensure the charging port is not loose or damaged.
Check the Device Status in Razer Synapse or Razer Audio App to see if the headset is charging. Feel free to send me a PM with your device serial number if you need further assistance. Have a great day!
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