My headset is not charging anymore i would wanna see if have any fixing central or any recomendations of how fix it (i am from Brazil)-
Razor Black sharkv2 Pro not charging can i send to some type of razer fixing?
Have you tried different charging cable (you can check it on phone charging adapter).
Have you tried different charging cable (you can check it on phone charging adapter).
yes i have and none of they work
Hi FiszPL, Thanks for helping. Stay awesome!
Hello visioneasyCorn752,
The following are possible causes why the headset is not charging or turning on:
- Damaged charging port
- Faulty charging cable
- Faulty battery
Follow the troubleshooting tips below to resolve a Razer wireless headset that is not charging:
- Ensure the charging cable is working and plugged in properly.
- Use a spare charging cable.
- Ensure the charging port is not loose or damaged.
Check the Device Status in Razer Synapse or Razer Audio App to see if the headset is charging. Feel free to send me a PM with your device serial number if you need further assistance. Have a great day!
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.