I have a brand new Blackwidow V4 X keyboard and the right Shift key is not lit when Synapse is running. I had the keyboard replaced from the shop I purchased it from thinking it was faulty, however the second keyboard shows the same issue!
Also when I use Chroma Studio; static profile; all keys white apart from the Shift key being blue, the up cursor key appears blue and the Shift key is not lit.
Configuration in Chroma Studio:
![](https://uploads-us-west-2.insided.com/razer-us/attachment/bcd20329-c818-4a75-8ced-fd6d5b272442.jpg)
Keyboard state:
![](https://uploads-us-west-2.insided.com/razer-us/attachment/49dfd6a2-e14b-43f6-b3a3-22ad6a514290.jpg)
Regards,
Dave