razor charging stand is not charging | Razer Insider
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Question

razor charging stand is not charging

  • December 1, 2023
  • 1 reply
  • 674 views

I plugged in my razor charging stand the way instructed and put the battery pack and cover in and on my controller the way instructed but the light stays orange. I left the controller charging over night and the light was flashing orange. The instructional booklet does not say anything about that. The controller is also reading at about 75% charged.

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1 Reply

Razer.Aero
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  • Razer Support
  • 3248 replies
  • December 1, 2023

Hello palegicfish,

To isolate the problem, please try the steps below:

1. Ensure the rechargeable battery is placed in the correct orientation.
2. Ensure the USB charging cable is plugged into a powered USB-A port.
3. Make sure the controller is sitting on the charging stand properly with the charging contacts aligned.

If the same problem persists, PM me your device serial number so I can provide other workarounds. All the best!

​​​​​​​​​​​​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.


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