RAZOR NARI ULTIMATE - Request support regarding Dissconnect/Reconnect issue

Question

Hi Razor,I have the dreaded Dissconnect/Reconnect issue. I’ve tried everything to no avail. I guess i am one of the unlucky ones with an iffy Dongle. Can I get a replacement USB dongle for these nice headphones please?

Razer.sushi.boi · Answer

Hello there, ​@Aurilen!I can check our inventory for a replacement dongle. Where are you currently located? Let me know via PM along with your headset’s serial number so I can validate it and for proper documentation.*Thread locked to curb conversation to PM.

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