razor viper 8k not working | Razer Insider
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Question

razor viper 8k not working

  • December 7, 2023
  • 1 reply
  • 166 views
coolGoldWebGoldencast423

My razor viper 8k stopped lighting up the logo and the dpi button is blinking/still on one colour 

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3427 replies
  • December 8, 2023

Hello coolGoldWebGoldencast423,

I’m here to help. Have you tried resetting the mouse through the Razer Synapse 3.0 settings? Make sure to update the device firmware here. You can also repair the Razer Synapse 3.0 by following the steps from this link. If the same issue persists, help me gather and PM me the following information below so I can initiate a ticket on your behalf:

Save the shareable files via any online drive account listed here. Also, fill in the following:

  • Full name:
  • Email:
  • Mobile/Phone Number:
  • Country:
  • Device serial number:


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