I bought a Razer Viper Ultimate (i think) just under a year ago. It was really well until it randomly stopped working, when i tried using it wired, it worked. i tried in all usb ports in my pc and tried restarting and updating. i uninstalled drivers and reinstalled, it says it pairing successful sometimes and pairing failed sometimes, ive tried on other devices and i dont know what to do. Is there any chance i can get a replacement?
![](https://uploads-us-west-2.insided.com/razer-us/attachment/575542d7-f7b8-4e1f-80f7-cfd6e94c2d2d.png)
![](https://uploads-us-west-2.insided.com/razer-us/attachment/dab40ff5-f70f-4495-a890-3d552e8fedf6.png)
It just wont work with wireless and the light showing dpi turns off when i cover the sensor.