Razor Wolverine won't map button on Xbox

Question

I just bought 2 razor wolverine controller and both on them won’t map button on xbox.We remove the razor app and re-instal.  Plug in and Plug in back.  Each time we try to edit, we see a blank page.The app see the controller but cannot map the button. Not sure if I should return the product.Need help don’t know what to do anymore.

Razer.ScarletRouge · Answer

Hey there, Humanalmond4204!I understand you're having issues with your Razer Controller Setup for Xbox app. No worries, let me help you! Could you please send me a PM together with your device's serial number so I can check its details on my end and provide you with the correct information, and troubleshooting steps relevant to your concern? Thanks!*Thread locked to curb conversation to PM.

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