RC30-0367 Battery

@Razer Admin @Razer.Aero 

Hi ReginaX,

I'm sorry to hear about the battery swelling issues with your Razer Blade 15. How long was the unit plugged? Did you charge the laptop overnight? How many hours is the unit used per day? It's important for your safety that you refrain from using the laptop until we can resolve the problem. You can also visit this link for your reference. Please PM me the following information below so I can create a case and escalate the issue to our Laptop Support Team for a battery replacement request.

Full name:
Email:
Phone Number:

Product Name: Razer Blade 15 
Product Code/Number:
Product serial number:

Charger Product Code/Number (Systems Power Adapter):
Charger serial number (Systems Power Adapter):

Street Address:
City:
State/Provinces:
Postal/ZIP Code:
Country:

Place of Purchase: (The vendor's website or physical store address)
Date of purchase:
Proof of purchase:
Subscribed to Razer Care?: Yes/No
Photos of the laptop show the damage to the device.
Save the shareable file via the Google Drive listed here. Thanks!

*Thread locked to curb conversation to PM.