, I recently purchased a headset, but I’m facing an issue when trying to register the product. It says that the product is already registered.
I bought it new, so I’m not sure why this is happening. Could you please help me resolve this?
Thank you.
Question
recently purchased
This topic has been closed for replies.
- Razer Support
Hi there,
There’s a high chance that you have purchased a counterfeit headset. Let me double-check just to be sure. Please shoot me a message via PM along with your device’s serial number so I can validate it in our system and check the registration.
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.