I want a refund on my recent topup as the SMS code is not working.
Please expedite this process as this has already caused frustration on my end. :)
Answer
Refund
Best answer by Razer.Aero
Hi bbonshi,
For the Razer Gold account issue, please submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and provide the following information to the team to reset your account OTP.
1. Registered email:
2. Razer ID:
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:
After submitting it, PM me your case number so I can notify the team. Thanks!
*Thread locked to curb conversation to PM.
This topic has been closed for replies.
If this is not possible, just let my pending payments go through.
- Razer Support
- Answer
Hi bbonshi,
For the Razer Gold account issue, please submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and provide the following information to the team to reset your account OTP.
1. Registered email:
2. Razer ID:
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:
After submitting it, PM me your case number so I can notify the team. Thanks!
*Thread locked to curb conversation to PM.
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