refund credits back into my giftcards | Razer Insider
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 Incident Reference # (Removed for security purposes.)

 

Subject:

Razer Gold (US): Reload Transactions to out back into the card

 

TO WHOM IT MAY CONCERN

(Removed for security purposes.)

Razer Gold Support

For Gamers. By Gamers.

https://gold.razer.com/

Customer By (jane santiago) (07-Feb-2024 01:34 AM)

RAZOR GOLD 

I CAN NOT GET A HOLD ON YOU SO KINDLY-SEE IF U CAN BUT BACK CREDITS BACK INTO

 

02/06/24 

9:34AM

RAZOR GOLD 

I CAN NOT SEEM

TO GET A HOLD ON YOU SO KINDLYSEE IF U CAN BUT BACK CREDITS BACK INTO

MY CARD

(Removed for security purposes.)

BECAUSE ITS HARD FOR ME TO CONTACT TO YOU.. 

 

IS THERE AWAY FOR YOU GUYS TO JUST PUT IT BACK INTO MY CARDS (Removed) I CAN NOT CONTACT ANYONE TO CHAT TO SO KINDLY JUST PUT THR CREDITS BACK TO

MY ACCOUNT MY CARD ACC BECAUSE I DONT KNOW HOW TO REPLY BACK TO YOU SO HELP ME OUT ON THIS 

02/04/24@ 1:10PM

BECAUSE ITS IS HARD FOR ME TO REPLY BACK

TO U BECAUSE I AM NOT SURE IF U ARE RECEIVING EMAIL TO ME CAN YOU PLEASE JUST TEXT TO MY PHONE INSTEAD ON

EMAIL (Removed for security purposes.)

THANKS (Removed for security purposes.)

 

PLEASE PLEASE JUST HELP ME RETURN MY MONEY BACK INTO MT GIFT CARDS

 

MY CARD

(Removed for security purposes.)

BECAUSE ITS HARD FOR ME TO CONTACT TO YOU.. 

 

IS THERE AWAY FOR YOU GUYS TO JUST PUT IT BACK INTO MY CARDS  (Removed for security purposes.)  I CAN NOT CONTACT ANYONE TO CHAT TO SO KINDLY JUST PUT THR CREDITS BACK TO

MY ACCOUNT MY CARD ACC BECAUSE I DONT KNOW HOW TO REPLY BACK TO YOU SO HELP ME OUT ON THIS 

02/04/24@ 1:10PM

BECAUSE ITS IS HARD FOR ME TO REPLY BACK

TO U BECAUSE I AM NOT SURE IF U ARE RECEIVING EMAIL TO ME CAN YOU PLEASE JUST TEXT TO MY PHONE INSTEAD ON

EMAIL(Removed for security purposes.)

THANKS (Removed for security purposes.)

 

PLEASE PLEASE JUST HELP ME RETURN MY MONEY BACK INTO MT GIFT CARDS

case number is 

(Removed for security purposes.)

YES I GOT SO

MANY CASE NUMBERS, BUT I DONT KNOW WHICH ONE TO USE SO PLEASE PLEASE HELP MY OUT ON THIS ALL I WANT TO KNOW IS THAT ?

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Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. We will assume your issue has been resolved if we do not hear from you within 5 days. Thank you for allowing us to be of service to you.

Hello RAZRJMS,

Thanks for sharing your concern here on Insider. Unfortunately, we don’t have a visilibility on your Razer Gold Account. No Worries. I have notifed taht team handly your case. Please standby for their update within 24 to 48 hours. Stay safe!

*Thread locked to curb the conversation to PMs.