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Question

refund issues

  • March 25, 2025
  • 1 reply
  • 32 views

whenever i try to refund this new headset i just bought, it keeps saying the order number is incorrect, and won’t let me submit a refund, even though i verified multiple times the right information was in.

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1 Reply

Razer.Ten
  • Razer Support
  • March 25, 2025

Hey ​@Gaminlife,

Can you send me a PM with a photo of your order confirmation email so I can attach it to your case? You can upload it to any hosting service like Google Drive and provide a shareable link. Just check the file so that anyone with the link can view it

 

.*Thread locked to curb conversation to PM.