Register a Product: Serial product is unknown | Razer Insider
Skip to main content

Register a Product: Serial product is unknown

  • January 21, 2022
  • 1 reply
  • 29 views
L
I want to register my BlackWidow Elite keyboard to see if there is an active warranty, but it does not recognize the serial number. I'm checking the warranty because the volume wheel has a mind of it's own. It's always randomly changing. I looked around and this seems like a common problem. If anyone could help, it would be deeply appreciated.
    Did this topic help you find an answer to your question?
    This topic has been closed for comments

    1 Reply

    R
    PM me the serial number of your device so I can check on it from our system. As for your keyboard's volume wheel, have you tried disabling Synapse to check if the issue persists without it in the background? Sometimes build-up dirt or dust underneath its switch can cause this issue. For now, please try using a can of compressed air to clean your keyboard. You can also use this guide as a reference. *Thread locked to curb the conversation to PMs.
    CookiesCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings