Request for New THX Spatial Audio Activation Code | Razer Insider
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Request for New THX Spatial Audio Activation Code

  • April 20, 2024
  • 2 replies
  • 109 views
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Hello,

I hope you're doing well. I'm encountering an issue with my THX Spatial Audio activation code. It seems that the code I have, dated 2021, is not working when I try to use it in the application.

I've switched computers since then and no longer have access to the previous account where I activated the code. Unfortunately, I don't remember the associated email address. I'd appreciate your help in transferring the activation to my current account.

I have all the transaction details and the activation code number. However, every attempt to activate it within the THX application results in an "invalid code" message.

Could you please provide me with a new activation code?

Thank you for your prompt attention to this matter.

Best regards, Xiivait

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2 Replies

M

I BOUGHT LEVIATHAN V2 AND DO NOT HAVE RECEIVED ANY ACTIVATION CODE

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 2998 replies
  • April 24, 2024
Xiivait wrote:

Hello,

I hope you're doing well. I'm encountering an issue with my THX Spatial Audio activation code. It seems that the code I have, dated 2021, is not working when I try to use it in the application.

I've switched computers since then and no longer have access to the previous account where I activated the code. Unfortunately, I don't remember the associated email address. I'd appreciate your help in transferring the activation to my current account.

I have all the transaction details and the activation code number. However, every attempt to activate it within the THX application results in an "invalid code" message.

Could you please provide me with a new activation code?

Thank you for your prompt attention to this matter.

Best regards, Xiivait

Hi Xiivait,

Thanks for sharing your concern here. Please PM your device serial number and the email address associated to your headset so I can check the information from our system. Thanks!

*Thread locked to curb the conversation to PMs.

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