RGB and haptics for Kraken V3 Pro stopped working

Recently the RGB and Razer hypersense haptic feature on my headset stopped working, I’ve only had it for around 6 months. The headset still works audio wise with the USB dongle or wired, but whenever I try to turn on the RGB it shows a red light for no battery. Even after trying to charge the mic it still doesn’t work. I play on console as well so I couldn’t have changed any settings with the Razer app, not sure how to fix it.