RMA Razer blade 13 | Razer Insider
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My Razer blade 15 purchased less than 1 month ago has been received since July 12, 2024 by the repair service for a screen failure and the promise of treatment in 3 days is clearly a lie.
Unfortunately for me it is my work tool and since then my activity has been at a total standstill.
I'm not even talking to you about the cost that this represents.
It's July 30, 2024 and this is clearly a call for help
a replacement PC?
an exchange?
a refund? so that I can buy a new one
anything but please find me a solution I have a family to feed ...

Hi there, @bitWinterSkyvine645!

 

I’m sorry to hear about your experience and I would like to provide some assistance. Please check your inbox as I have sent you a message via PM asking for your existing case number so I can investigate further. Hoping to hear from you soon!

 

*Thread locked to curb conversation to PM.