RMA Status - no response nor update after 3 weeks (collected faulty product) | Razer Insider
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RMA Status - no response nor update after 3 weeks (collected faulty product)

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Is there a number to contact? There was no update after RMA number via Razer ID. Prompted them a few reminders, there is no response.

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5 Replies

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  • UltraYeet
  • Insider Mini
  • 1 reply
  • August 10, 2023

Same here, Mine is going for 3 months now! The RMA process they have is really frustrating! 

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  • Eli3474
  • Author
  • Insider Mini
  • 2 replies
  • August 11, 2023

Total failure; will never buy a Razer mouse again

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  • siniZterr
  • Insider Mini
  • 1 reply
  • September 13, 2023
UltraYeet wrote:

Same here, Mine is going for 3 months now! The RMA process they have is really frustrating! 

Yeah me too they just took my mouse.

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  • Eli3474
  • Author
  • Insider Mini
  • 2 replies
  • September 13, 2023

Last I checked - the RMA status is still pending. This is ridiculous. 

CorbaTheGeek
  • CorbaTheGeek
  • Insider Mini
  • 8 replies
  • January 13, 2025

There are so many of these “WTF Happened to my RMA?!?!” posts that we should consider a class action suit.

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