RZ09-0169 Hinge issues | Razer Insider

RZ09-0169 Hinge issues

  • 31 January 2019
  • 0 replies

From when we purchased our laptop, the lid hinges have been loose. Today they seem to have failed.

A call for support elicited a "lets restart your machine" followed by a desire to troubleshoot the operating system. Clearly language and cultural issues didn't help.

Upon asking for where I could take it for repair, I was offered the "Fremont Center" but they don't take calls.

How can I get this repaired? Servicing a Razer shouldn't be that difficult, let alone purchasing spares...please let me know.

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