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SCRATCH CARD OVERSCTRATCHED


GOOD DAY,IVE JUST PURCHASED A KRAKEN X TODAY,WITH MY FINGER TRYING TO GET ACTIVATION CODE SOME DIGITS JUST FADED,IS IT PLS POSSIBLE TO GET NEW ONE,I CAN SEND PROOF OF CARD AND PURCHASE,TNX IN ADVANCE.
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5 Replies

Sye_The-Vie
Vanguard
  • VANGUARD
  • 1945 replies
  • December 6, 2021
Have a read of the following thread

/damaged-activation-code-kraken-x.78350/#post-768014

Unfortunately, lost, stolen, damaged, thrown out Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval.

Otherwise, wait for one of the RAZER official stuff for further advice through this thread

Prepare the followings~~~

  • Name
  • S/N
  • P/N
  • Proof of purchase (legal receipt)
  • Email address &/or RAZER ID used for registering your RAZER product

  • Photo of the damaged Activation Code

  • Author
  • 2 replies
  • December 6, 2021
Good day ,thank you.
(*Omitted)
pls advice on S/N and P/N?
(*Omitted)/ UltraArrie.

  • Author
  • 2 replies
  • December 8, 2021
hi hi,hope all is well.Any update in regards to activation code?after ive send proof of purchase ect

Hi UltraArrie,
I had the same issue as you, and i messaged Razer Support on Twitter and was given a new code within 30mins.
Mines all working now, they just ask you a few questions and you need provide so other stuff.

Send them a message 🙂

UltraArrie
hi hi,hope all is well.Any update in regards to activation code?after ive send proof of purchase ect

Let me check if you are eligible for code generation. Please send me the following via PM:

1. Serial number:
2. Proof of Purchase: (To be saved via Google Drive, then paste the shareable link to your message.)
3. Photo of the scratched card: (Save it on the same Google Drive.)

Let's continue from there. I'll lock this thread now.

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