SCRATCH CARD OVERSCTRATCHED | Razer Insider

SCRATCH CARD OVERSCTRATCHED

  • 5 December 2021
  • 5 replies
  • 21 views
U
GOOD DAY,IVE JUST PURCHASED A KRAKEN X TODAY,WITH MY FINGER TRYING TO GET ACTIVATION CODE SOME DIGITS JUST FADED,IS IT PLS POSSIBLE TO GET NEW ONE,I CAN SEND PROOF OF CARD AND PURCHASE,TNX IN ADVANCE.
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5 Replies

Sye_The-Vie
Rank
Userlevel 7
Have a read of the following thread

/damaged-activation-code-kraken-x.78350/#post-768014

Unfortunately, lost, stolen, damaged, thrown out Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval.

Otherwise, wait for one of the RAZER official stuff for further advice through this thread

Prepare the followings~~~

  • Name
  • S/N
  • P/N
  • Proof of purchase (legal receipt)
  • Email address &/or RAZER ID used for registering your RAZER product

  • Photo of the damaged Activation Code
Sye_The-Vie^^WKM VANGUARD of R Λ Z Ξ R™ I N S I D E R @ONLINEBattlestation enthusiast and rig builder & Enterprise Engineerhttps://insider.razer.com/styles/razer/images/logo-main-new-green.pngKeyboard: R Λ Z Ξ R™ Huntsman Elite US Purple Opto-Mechanical SwitchMouse: R Λ Z Ξ R™ Basilisk Ultimate + Charging DockHeadset: R Λ Z Ξ R™ Kraken TE + USB audio controlMouse mat: R Λ Z Ξ R™ Goliathus Extended ChromaWebcam: R Λ Z Ξ R™ KiyoHeadset Base: R Λ Z Ξ R™ Base Station Ver 2Bag: R Λ Z Ξ R™ Tactical 15.6" Backpack V2Case: Corsair iCUE White 465XMotherboard: GIGABYTE Z390 AORUS ULTRA ATX Form Factor LGA1151CPU: Intel® Core™ i9-9900K @ 3.60 GHzGPU: GIGABYTE GeForce RTX 2080 Ti Gaming OC 11 GB @ 1650 MHzRAM: 4x 16 GB Corsair Vengeance PRO RGB CL16 DDR4 @ 3200 MHzOS storage: 1 TB Crucial P1 3D NVMe PCIe M.2Game data storage: 2 TB SEAGATE BARRACUDA ZA2000CM10002 SATA SSDCPU Liquid Cooling: Corsair iCUE H150i RGB PRO XTPSU: Corsair HX1000i 1000 W 80 PLUS PlatinumAdd Ons: Corsair
U
Good day ,thank you.
(*Omitted)
pls advice on S/N and P/N?
(*Omitted)/ UltraArrie.
1 Attachment
U
hi hi,hope all is well.Any update in regards to activation code?after ive send proof of purchase ect
C
Hi UltraArrie,
I had the same issue as you, and i messaged Razer Support on Twitter and was given a new code within 30mins.
Mines all working now, they just ask you a few questions and you need provide so other stuff.

Send them a message 🙂
R
Userlevel 4
UltraArrie
hi hi,hope all is well.Any update in regards to activation code?after ive send proof of purchase ect

Let me check if you are eligible for code generation. Please send me the following via PM:

1. Serial number:
2. Proof of Purchase: (To be saved via Google Drive, then paste the shareable link to your message.)
3. Photo of the scratched card: (Save it on the same Google Drive.)

Let's continue from there. I'll lock this thread now.
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